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Frequently Asked Questions

    General

    1. How can I change my view of my ebook?
    2. How do I add bookmarks and my personal notes throughout my ebook?
    3. How do I use the search option?
    4. What can I do with ebook widgets?
    5. What's the difference between ViewInside and the Adobe Digital Editions ebook reader?
    6. How do I access (download) my interRAI ebook(s)?
    7. What am I buying?
    8. What is Adobe Digital Editions?
    9. Does the Adobe Digital Editions work on a PC or a Mac?
    10. Can I purchase interRAI ebooks on my iPad?
    11. How do I read interRAI ebooks on my iPad?
    12. How soon am I charged for my purchase?
    13. Do you offer bundled print and e-book content, or institutional pricing on ebooks?
    14. Where can I buy a print copy of the books?
    15. How do I log into my account?
    16. How do I change my password?
    17. Who do I contact for technical support?

General

  1. How can I change my view of my ebook?
  2.  

    In Adobe Digital Editions, the right-hand side of the top panel allows you to change your view of the book by clicking on one of its icons. Rolling over the icons before clicking will initiate a pop-up burst indicating what that particular icon does. From left to right, these icons are:

    • Print (disabled per interRAI DRM - see the About ebooks page for more information)
    •  Create bookmark
    •  Fit Double Pages (view two pages at once)
    •  Fit Single Page (view one page at a time)
    •  Fit to Width (expands single page to fill Adobe window)
    •  Custom Fit (allows you to zoom in on portions of a page)
  3. How do I add bookmarks and my personal notes throughout my ebook?
  4.  

    You can bookmark an entire page by navigating to it in your Adobe Digital Editions reader and clicking the Bookmark icon that appears on the right-hand side of the top panel. This will open a small window which will allow you to input and save your personal notes.

     

    You can also bookmark a specific phrase on a page: do this simply by highlighting the text you’d like to bookmark, and clicking the Bookmark icon in the top panel.

     

    To view all your bookmarks in a single list, click the Bookmark icon that appears in the left-hand navigation bar, above the book’s title and cover image.

  5. How do I use the search option?
  6.  

    Type a search term or phrase in the search text box that appears on the far right of the top panel (it says “Find” in the text box), and hit Enter or Return. This will automatically call up the first page in your ebook that contains your search term, with the search term highlighted. To scroll through your search results, click the arrows located immediately to the right of the search text box.

  7. What can I do with ebook widgets?
  8.  

    Widgets make reviewing and referencing our ebooks easy. They enable you to look at cover art, tables of contents, and ViewInside preview pages. They may also offer full content search. You can embed them in your own website or blog; email them to friends; or use them for social bookmarking on Myspace, Facebook, Shelfari, LibraryThing, Digg, or Delicious.

  9. What's the difference between ViewInside and the Adobe Digital Editions ebook reader?
  10.  

    ViewInside offers users the opportunity to sample ebook content online without committing to a purchase. Readers can explore a limited number of pages of each title, search within the content, and change viewing options.

    Users who purchase an interRAI ebook receive offline access to the complete text using Adobe Digital Editions, as well as annotation and bookmarking features. Notes and bookmarks are also consolidated across the user's entire "bookshelf" of purchased content.

  11. How do I access (download) my interRAI ebook(s)?
  12.  

    Once you have purchased an interRAI ebook, you must then download it to your computer. Prior to downloading your ebook, you must install Adobe Digital Editions, the software through which you can view and customize your ebooks. Without this software, you will not be able to access your ebooks.

     

    To download your ebook, login to your account on ebooks.interRAI.org and click “Bookshelf” on the upper right (below the search box). This will bring you to a page listing all the interRAI ebooks you have purchased so far.

     

    Below the description of each ebook, there is a link: “Download PDF with DRM.” "PDF" is the file format in which your ebook appears, and "DRM" is Digital Rights Management – this refers to interRAI’s control of how its ebook content is protected, distributed, and customized. Please refer to the About ebooks page for details on interRAI's DRM policy.

  13. What am I buying?
  14.  

    Your purchase entitles you to view and interact with interRAI content offline ONLY using Adobe Digital Editions. You will be buying a a single copy of an interRAI ebook, downloadable to a single computer. You will be able to annotate and bookmark your ebook, however at this time, interRAI ebooks cannot be printed, shared, or appended to email.

  15. What is Adobe Digital Editions?

  16. Adobe® Digital Editions software offers an engaging way to view and manage ebooks and other digital publications. It can be used to download, purchase, organize and annotate digital content, and supports industry-standard ebook formats, including PDF/A and EPUB.

     

    To download Adobe Digital Editions for free, please click here.

  17. Does the Adobe Digital Editions work on a PC or a Mac?

  18. Yes, Adobe Digital Editions works on both PCs and Macs.
  19. Can I purchase interRAI ebooks on my iPad?

  20. No, you cannot purchase interRAI ebooks on the iPad. You can access and read interRAI ebooks on the iPad via the free interRAI iPad App, but all purchases of interRAI ebooks must first be carried out at http://ebooks.interRAI.org using your regular browser on a PC or Mac. To access already-purchased interRAI ebooks on the iPad, please see below.
  21. How do I read interRAI ebooks on my iPad?

  22. To access interRAI content on your iPad, you must first purchase interRAI content from http://ebooks.interRAI.org using your regular browser on a PC or Mac. Then, you must download the free interRAI iPad App to your iPad.  When the download is complete, open the app; you will be prompted to enter your login details for http://ebooks.interRAI.org. Entering your login details for http://ebooks.interRAI.org will automatically populate the bookshelf in the iPad App with the interRAI titles you have purchased - it effectively syncs the iPad App bookshelf with the bookshelf you see when you log in to http://ebooks.interRAI.org. Finally, click on the cover image on your bookshelf to download each title.
  23. How soon am I charged for my purchase?

  24. A charge will immediately appear on your bank statement under the name Impelsys for the purchase of your ebook(s).
  25. Do you offer bundled print and e-book content, or institutional pricing on ebooks?

  26. If you are interested in bundled or a multi-copy ebook purchase and discount for your institution, please email us and we'll work with you.
  27. Where can I buy a print copy of the books?

  28. If you are interested in a print version of any of interRAI ebookstore titles, you can purchase them online at the interRAI Print Catalog site.

  29. How do I log into my account?
  30.  

    Click on the sign-in link on the top right of the interRAI ebookstore home page to get the login screen. Type your username and password into the correct fields on the login screen to login to your account. 

  31. How do I change my password?

  32. Click on the 'My Folder' link and choose the 'Profile Setting' option. From the drop down list, choose 'Change Password', enter a new password and click 'OK'. Your password will be reset to the new password. 
  33. Who do I contact for technical support?

  34. If you have any ebook queries, or need help, or wish to send us any feedback, please send an email to interRAI.support@ipublishcentral.com